About
About
BNSS was founded in 2023 by a small group of seasoned professionals who had spent years working in program evaluation, organizational development, education, healthcare, and nonprofit leadership. Throughout their careers, they repeatedly saw the same challenge: many educational institutions and nonprofit organizations were doing important work but lacked the internal capacity, tools, and evaluation systems needed to effectively manage programs, measure outcomes, and demonstrate impact. Limited budgets often meant these organizations could not afford full-time evaluation staff or sophisticated operational infrastructure.
Recognizing this gap, the founding team decided to combine their expertise to create BNSS (Building Needs & Support Systems). Their vision was to provide accessible, practical evaluation and operational support services to organizations that needed them most. Rather than offering complex solutions that required extensive internal resources, BNSS focused on helping organizations build foundational systems—such as evaluation frameworks, performance metrics, program monitoring tools, and project management structures—that would allow them to operate more effectively and sustainably.
Since its founding, BNSS has worked to partner closely with schools, colleges, community organizations, and mission-driven nonprofits, helping them translate their goals into measurable outcomes and stronger operational practices. By bringing together diverse professional backgrounds and a shared commitment to community impact, the BNSS team continues to support organizations that are dedicated to making a difference but need the right tools and guidance to grow and thrive.
Dekendrick Muray
+10 years of evaluation in the Higher Educational field
Samantha Bookman
9 years of program management and evaluation in K-12 field
Services
Services
Evaluation Services
BNSS provides comprehensive program and organizational evaluation services designed to help educational institutions, medical organizations, nonprofits, and small organizations assess effectiveness, improve performance, and strengthen impact. Through data-driven assessments, stakeholder surveys, performance benchmarking, and outcomes analysis, BNSS helps organizations identify strengths, uncover gaps, and develop actionable strategies for improvement.
Our evaluation services include program design review, implementation monitoring, impact measurement, needs assessments, and strategic recommendations that support informed decision-making and sustainable growth. By combining rigorous evaluation methods with a collaborative approach, BNSS empowers organizations to enhance service delivery, demonstrate accountability to funders and stakeholders, and maximize their positive impact on the communities they serve.
Project Management & Operational Support
BNSS offers comprehensive program and organizational operations support to educational institutions, medical organizations, nonprofits, and small organizations seeking to strengthen efficiency, coordination, and impact. BNSS provides structured operational assistance that includes project management, program implementation support, workflow optimization, strategic planning, and administrative coordination to help organizations effectively manage initiatives and meet their goals. Our team works collaboratively with leadership and staff to establish clear project timelines, track deliverables, streamline processes, and ensure accountability across programs and departments. By integrating practical management tools with hands-on operational guidance, BNSS helps organizations improve productivity, manage complex initiatives, allocate resources effectively, and sustain high-quality services for the communities they serve.
BNSS Priorities
Education
BNSS provides specialized program evaluation and operational support services to K–12 schools and higher education institutions, helping leaders assess program effectiveness, improve organizational performance, and strengthen student success initiatives. Through data-driven analysis, project management, and strategic support, BNSS helps educational organizations implement impactful programs, optimize operations, and achieve measurable outcomes.
Medical
BNSS provides program evaluation and operational support services to medical organizations, helping healthcare providers assess program effectiveness, improve service delivery, and strengthen organizational performance. Through data analysis, project management, and process improvement strategies, BNSS supports medical institutions in enhancing patient outcomes, operational efficiency, and compliance with best practices.
Informational Technology
BNSS provides evaluation and operational support services to information technology organizations, helping teams assess program performance, streamline project execution, and improve organizational efficiency. Through strategic analysis, project management, and process optimization, BNSS supports IT organizations in delivering reliable solutions, managing complex initiatives, and achieving measurable results.
Non-Profit Organizations
BNSS provides program evaluation and operational support services primarily to nonprofit organizations across all sectors, helping them strengthen capacity, improve program effectiveness, and scale their impact. Through strategic planning, project management, and data-driven evaluation, BNSS supports nonprofits in building sustainable operations and achieving long-term growth.
BNSS Partners
Contact
Contact
If you are interested in learning more about BNSS services or exploring how we can support your organization, we invite you to complete the contact form below. A member of our team will review your inquiry and follow up to discuss your needs and how BNSS can help strengthen your programs, operations, and impact.